Terms of Service for ImpactReason

Welcome to ImpactReason, where meaningful performance thinking meets actionable insight. These terms outline the conditions under which we provide services, digital materials, and goods. By engaging with our site and offerings, you acknowledge and accept these conditions.

1. Our Identity

ImpactReason operates under Business ID CR-614499. Our office is located at Sheraton Grand Doha Resort & Convention Hotel, Conference Centre Street, P.O. Box 27777, West Bay, Doha, Qatar. For assistance, call us at +97420760433 or use our contact form.

2. Scope of Offerings

2.1 Services

We deliver live coaching sessions, group workshops, strategic consultations, and tailored programs focused on meaningful performance thinking. Each engagement is designed to foster insight, clarity, and measurable growth.

2.2 Info Products

Our digital materials include e-guides, audio recordings, video trainings, and interactive modules. Access is granted upon successful completion of the purchase process.

2.3 Merchandise

Physical items, branded accessories, and print materials are available through our online storefront and may be shipped to your address of choice.

3. Access and Use

All users must be of legal age. You agree not to reproduce, redistribute, modify, or create derivative works without our written consent. We reserve the right to suspend or terminate access for any conduct that violates these terms or disrupts other users.

4. Pricing and Payment

Prices are displayed in local currency and include applicable fees. Payment is collected via our secure processor. Access to digital materials and scheduling of live sessions occurs once payment is confirmed.

5. Refund Policy

We are committed to your satisfaction. Our refund and reimbursement provisions vary by offering type, as detailed below.

5.1 Services

• Eligibility: To qualify, requests must be submitted at least 14 days before the scheduled start date.
• Process: Approved reimbursements are processed within 10 business days through the original payment channel.
• Rescheduling: You may reschedule a service once without additional charge, provided you notify us at least 7 days in advance.
• Non-Refundable Cases: Customized programs that require exclusive resource allocation are non-refundable due to preparatory commitments and third-party arrangements. This ensures quality delivery and fairness to all participants.

5.2 Info Products

• Instant Access: Digital materials are delivered immediately upon purchase.
• Defect Remedy: If a file is corrupt or inaccessible, notify us within 7 days. We will provide a corrected version or issue a reimbursement.
• No General Reimbursements: Once accessed, content is deemed consumed and is not subject to general reimbursement.

5.3 Merchandise

• Condition: Unopened and unused items in original packaging qualify for reimbursement within 30 days of shipment date.
• Process: To initiate, contact us with order details. Approved reimbursement is issued within 10 business days after receipt confirmation.
• Shipping: You are responsible for shipping costs when sending items back, unless the item is defective.

6. Modification of Terms

We may update these terms to reflect operational changes or regulatory requirements. Changes take effect upon publication. Continued use after updates indicates acceptance.

7. Limitation of Liability

To the fullest extent permitted by applicable law, ImpactReason is not liable for indirect or incidental outcomes arising from use of our offerings.

8. Governing Law

These terms are governed by the laws of Qatar. Any dispute will be resolved in Doha courts.

9. Contact Information

For questions or support, please reach out via phone at +97420760433 or through our contact form. Address: Sheraton Grand Doha Resort & Convention Hotel, Conference Centre Street, P.O. Box 27777, West Bay, Doha, Qatar.